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I surfed into this site and am red faced to admit my friend and I were caught with one of them.
2. The "Keep You Waiting /Wear You Down" Ploy - This is a famous one at car dealerships. The salesperson puts you in a little room, then abandons you for very long periods of time. They claim to be working on the "sales manager" to get you a better deal. (In actuality, they're in the back eating donuts or playing cards while you're fidgeting in the little office, soaking up the ambiance of the sales awards and family pictures.) The psychology behind this ploy is simple: the longer you're in the dealership, the greater the sense of "investment" you have in finally making a deal with them. They also know you don't have unlimited time to shop, and the more of your time they eat up, the less of it you'll have to shop around. Don't allow it! After two or three minutes, get up and WALK OUT. They'll probably tackle you before you get away.
Three hours we sat around! The only reason we didn't go was because a) it was her buying, not me. I would have left after being unattended to for 15 mins and b) we were in her car and in a town 20 miles from home. She had her small daughter there too and she was howling because she was tired and hungry. I kept telling her to go ask what was going on but she wouldn't. Yep, they got us hook, line and sinker in what was promised to be done in ten minutes. She'd been there before looking! This was supposed to just be the paperwork side. Beware of this and the others listed.
http://www.trampolinesales.com/ripoffs.htm
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Ugh! Sneaky, and sleazy!
I guess a good rule to remember is that anybody who wants my business, will provide good customer service.
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Ugh! Sneaky, and sleazy!
I guess a good rule to remember is that anybody who wants my business, will provide good customer service.
I feel the same Carly. I wouldn't have accepted that the way my friend did. I worked in customer service and sales for nearly twenty years and if I'd done that, I'd have been fired.
I would never have sat there for that long, no way! I suppose you were a captive audience though with being out of town. I don't see how that works, honestly. I'd want to do business with them if the paperwork was done fast, not if they kept me waiting without a word. That's rude and you'd never go back and give them repeat business.
Without frugality none can be rich, and with it very few would be poor.
- Samuel Johnson